1. Introduction
Rapid Rescue Towing LLC is dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, including SMS communications.

2. Information We Collect
We may collect the following types of personal information:

• Contact Information: Name, phone number, and email address.

• Service Details: Location of tow request, vehicle information, and payment details.

• Communication Records: SMS messages and call logs related to your service request.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. How We Use Your Information
We use your personal information to:

• Provide towing and roadside assistance services.

• Send SMS updates about service status, estimated arrival times, and payment receipts.

• Respond to customer inquiries and support requests.

• Improve our services and enhance customer experience.

4. SMS Terms and Conditions
Product Description
By providing your mobile phone number, you consent to receive SMS messages from Rapid Rescue Towing LLC related for two way conversation regarding inquiries and concerns.

Message Frequency
Message frequency may vary.

Message and Data Rates
Standard message and data rates may apply depending on your carrier.

Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at 817-650-0869.

Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.

5. Data Sharing & Security

• We do not sell or share your personal information with third parties for marketing purposes.

• Your data is stored securely and used only for service-related communication.

• We may share information with law enforcement or regulatory agencies if required by law.

6. How to Manage Your Preferences

• To opt out of SMS messages, reply “STOP” at any time.

• To request access or deletion of your personal data, contact us at 817-650-0869 or info@rapidrescuetow.com.

7. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

For more details, visit our Privacy Policy at www.rapidrescuetow.com/privacy-policy/ or contact us at 817-650-0869.